Shipping & Returns

Shipping

All of our product is shipped via USPS, and shipping charges are calculated by weight and total cost of your order.

Everything in-stock on the website is available for immediate shipment and all orders placed are typically shipped within a week of purchase.
 

Returns Policy

Retail Orders


Returns are accepted within 14 days of purchase. Returns must be unworn, in package with tags fully intact. Returns MUST BE APPROVED via e-mail, any merchandise returned without direct approval will not be accepted. Buyer is responsible for payment of return shipping.

Returns will be refunded to your original form of payment when it is received and processed, which may take up to a week.

As everything is created using vintage and antique elements an aged patina remains on the found pieces. We carefully inspect all of our pieces before we use them and find that imperfections add a character that makes each piece of jewelry unique. Signs of age and imperfection are not grounds for return.

If an item doesn't fit or becomes damaged during the shipping process repairs are always accepted (see Repairs).

 

Wholesale Orders

We accept returns/repairs for wholesale orders on damages only, when APPROVED BY E-MAIL. Otherwise all sales are FINAL.

Buyer is responsible for payment of return shipping. 


If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Repairs

We offer the complimentary service of repairing damaged jewelry pieces, within reason. As these pieces are all created from vintage elements we understand that the wear of them over time may cause need for repair.

Any item damaged during shipping can be sent back to us for repair. Contact us for information on how to proceed and where to send your repair. 

Additionally we offer extenders on all bracelets and necklaces. In each product description the length is listed so if you have an idea up front that something may not fit, let us know and we will add a complimentary extender in your package.